The Arrow Rock Lyceum Theatre is one of Missouri’s oldest professional regional theatres (AEA- LOA-LORT D). In 1961, in an old Baptist church, the Arrow Rock Lyceum Theatre began entertaining audiences. Now, over a half a century later, The Lyceum continues to entertain audiences in a beautiful, historic setting. Located in the unique Village of Arrow Rock, Missouri, The Lyceum is now housed in a beautiful, intimate 416 seat theatre where Lyceum audiences truly are a part of the action. Each year, more than 33,000 patrons enjoy Broadway-caliber productions created by professional theatre artists carefully chosen from around the country.
Arrow Rock Lyceum Theatre seeks a House Manager for its 59th Season.
- The Summer season runs from May 14 through Sept 19.
- Arrow Rock Lyceum is an equal opportunity employer and is dedicated to Equity, Diversity and Inclusiveness in hiring and all daily operations.
The house manager is responsible for ensuring that the audience has a safe, relaxed and pleasant experience at The Lyceum. Not only does this individual relate to the audience as a host, but he/she must also coordinate with the box office manager, stage manager, and ushers.
The house manager assumes control of “the front of the house” — this means the space beginning at the outside entrance to the theatre and extending to the foot of the stage. If there are show programs to be handed out prior to the performance, the house manager makes sure that the correct amount are available. The house manager does a “walk through” of the theatre to verify that the house is clean and presentable for the audience. If there are signs or notices relevant to a particular show, such as “no flash photography” or “no use of cell phones” the house manager makes sure those signs are in place.
Ushers take tickets and lead patrons to their seats. The house manager works with the Administrative Assistant on scheduling the ushers. He/she trains, and supervises these ushers. This means making sure that ushers have a good sense of the seating map, so that they can lead patrons to their seats in the quickest possible way. Some ushers may be assigned to hand out programs. Ushers must also be made familiar with the late-comers policy. The house manager makes sure that ushers have whatever supplies are needed to their job, such as flashlights.
The house manager works closely with the box office manager. If there is a dispute about tickets — for example, if a patron mistakes the date on her ticket and shows up on the wrong night, or seating issue, the house manager helps resolve the situation. The house manager must make sure that the theatre is observing capacity limits and fire laws.
In addition to working with the box office manager, the house manager is in close contact with the stage manager. If there are latecomers, and a need to delay the start of the show, the house manager alerts the stage manager, who is managing the production as it happens. If some of the stage action takes place in and around where the audience is seated, the house manager makes sure that the aisles are clear of people’s feet or their belongings.
The house manager also supervises the concessions staff and assists with concession duties when necessary.
The house manager is typically the first person to arrive and the last person to leave the theatre.
Send a resume and cover letter to Managing Director Steve Bertani at firstname.lastname@example.org, phone 660-837-3311 x102. This is a seasonal, contract position (June-September).